
Frequently Asked Questions
Whether you’re new to pool care or have years of experience, these frequently asked questions are here to help. Clear answers. Simple guidance. Everything you need to enjoy water that looks and feels its best.
Frequently Asked Questions
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General
You’ll see the difference in your water. Brighter clarity and a clean, polished sparkle are clear signs that Nature² is working as designed.
No. Filters are designed to remove visible debris and particles. Nature² sanitizes by destroying bacteria that cannot be caught by filtration alone. You will still need a properly functioning filter when using the Nature² system.
Nature² works seamlessly with most chemical treatment programs. The only exceptions are biguanide products and copper-based algaecides.
Yes. With Nature², you’ll use less chlorine and spend less time adjusting your water balance. Regular maintenance, such as cleaning baskets, vacuuming, and testing, will still be part of pool care, but day-to-day upkeep feels simpler.
No. With Nature², mineral levels stay well below the threshold for staining, so you can enjoy clear water with confidence.
No. Ionizers introduce copper or metal alloy ions through an electrical process or by dissolving salts into the water. Nature² uses a mineral cartridge system designed to deliver consistent purification without electrical components.
Because Nature² works efficiently in the background, super-oxidation is needed less frequently. If the water ever appears dull or cloudy, a shock treatment will restore clarity. Each new cartridge requires an initial chlorine shock at start-up. Be sure to follow the chlorine manufacturer’s label instructions.
Yes. Nature² works with a low residual level of chlorine to keep water properly sanitized. In many pools, chlorine can be reduced to just 0.5 ppm. The result is water that feels softer and more comfortable, without the heavy chlorine presence of traditional systems.
*The Nature² system consists of patented Nature² mineral technology used in conjunction with a chlorine delivery device or 0.5 ppm of an EPA-registered pool product.
Nature² is not compatible with chlorine-free PHMB, or “biguanide,” disinfectants such as Baquacil, Revacil, and Oxyline. To ensure effectiveness and safety, it should also not be combined with other copper-based products.
Chlorine-free disinfectants of the PHMB type (or "biguanides"): Baquacil, Revacil, Oxyline. Other products containing copper.